Alarm management

In this article, we will explore the alarm functions in Web Port and how to navigate the alarm list. We'll cover different views, columns, and the actions you can take with alarms such as acknowledging and blocking them. Additionally, we'll discuss accessing alarm history and managing alarm settings.

When alarm functions are activated in Web Port, an alarm bell is displayed in the top menu. The bells’s appearance varies depending on whether there are active alarms or not.

The alarm bell has the following modes:

Mode:	Description:
ONLY BELL	No active alarms
BELL STRIKES + EXCLAMATION	Unacknowledged alarms
BELL + EXCLAMATION MARK	Active acknowledged alarms

To get to the alarm list, click the clock (ALARM) in the top menu. The alarm list shows active alarms and unacknowledged alarms. If an alarm is reverted and has been acknowledged, it disappears from the list.

The alarm list can be displayed in the following views:

View:	Description:
ALARM LIST	Displays active alarms and unacknowledged alarms (default view)
BLOCKED ALARM	Displays a list of blocked alarms
ALL ALARMS	Displays a list of all Web Port alarms
ANALYSIS ALARM	Shows frequency of alarms during different time periods
RULES	Displays alarm rules settings (Requires advanced permissions for Alarms or global administrator permissions. See Chapter Alarms->Basic settings.)

The alarm list columns by default show the following information, but it can also be configured under global alarm settings:

Setting:	Description:
Class	The alarm classification (category), for example 1,2,3 or A, B, C
Name	Alarm tag name
Area	Any area attached to the alarm tag
Time	Time when the alarm event occurred
Status	Alarm status (shown with icon and text)
Description	Descriptive text for the alarm (same as the tag description)

NOTE! The configured columns in the alarmlist will be mirrored when doing an export!

Each line in the alarm list can have the following colours and icon and text to indicate alarm state:

Class	Name	Area	Time	States	Description
				OK
				Reset
				Occurred
				Acknowledged
				OK (not Occurred)

Information

Clicking on a line in the alarm list opens a dialog with information about the alarm, latest alarm events and its current state. From the dialog, the alarm can be acknowledged or blocked. You can also see alarm history and navigate to the page the alarm belongs to (if any).

Filter

You can filter the alarm-list by several different categories:

Category:

Class

Name

Area

Status

Description

You can store your customized filters by clicking on "Save filter"-button above the options. When you have saved your filter you can easily pick a filter to use in the alarm list by clicking on "Pick a filter".

Also you can click on "Use as default". Then Your default filter will always be active when going into alarm management.

NOTE! Your alarm popup will also use your default filter when high-lightning alarms.

Acknowledge alarms

To acknowledge an alarm, navigate to the alarm list via the top menu (ALARMS) and then click on the desired alarm. In the dialog that opens, click the ACKNOWLEDGE button down to the left.

The alarm will now change color and status in the alarm list. Its also possible to right click the table to acknowledge a specific alarm.
To acknowledge all alarms in the alarm list, use the button “Acknowledge all” in the upper menu.

When using the filter function to search for specific alarms the “Acknowledge all” button will change behavior to only acknowledge the alarms being shown in the filtered list.

The text on the button will also change to “Acknowledge filtered”.

Information

Web Port has the ability to auto-acknowledge alarms if desired. This is done through settings on the tag (see chapter "Tag settings->Alarm options").

Block alarms

To block an alarm, navigate to the alarm list via the top menu (ALARMS) and then click on the desired alarm. If the alarm is not active, change the view to ALL ALARMS. In the dialog that opens, Alarm Mode is changed to Blocked. The alarm is now reached from the BLOCKED ALARMS view.

To remove the alarm, navigate to the alarm list via the top menu (ALARM) and then change the view to BLOCKED ALARM. Click the desired alarm in the list and set Alarm Mode to Normal in the dialog that opens.

Information

Blocked alarms are not displayed in the active alarm list and are not sent as e-mail or SMS.

Alarm history

To reach alarm history, navigate to the alarms list via the top menu (ALARMS), change view to ALL ALARMS and then click on the desired alarm tag. In the dialog that opens, click the HISTORY button.

1. How does the appearance of the alarm bell in Web Port vary depending on active alarms? 2. What are the different modes of the alarm bell in Web Port and their descriptions? 3. How can I access the alarm list in Web Port? 4. What information does the alarm list display in Web Port? 5. In what views can the alarm list be displayed in Web Port, and what are their descriptions? 6. What is displayed in the "ALARM LIST" view of the alarm list in Web Port by default? 7. How does the "BLOCKED ALARM" view differ from other views in the alarm list in Web Port? 8. What information does the "ALL ALARMS" view show when accessing the alarm list in Web Port? 9. What data is presented by selecting an analysis-based view like "ANALYSIS ALARM" from the alarm list in Web Port? 10. Can you explain what functionalities are available under "RULES" when viewing alarms settings on web port?1. What information is displayed by default in the alarm list columns, and how can it be configured under global alarm settings? 2. What are the different columns in the alarm list, and what do they represent? 3. How is the alarm classification (category) represented in the alarm list? 4. What does the "Name" column indicate in the alarm list? 5. How is the area attached to an alarm tag represented in the alarm list? 6. What does the "Time" column display in the alarm list? 7. How is the status of an alarm indicated in the alarm list? 8. What does each color, icon, and text signify for each line in the alarm list?1. How can I access information about an alarm and view its latest events and current state? 2. What options do I have when viewing the information dialog for an alarm? 3. How do I acknowledge an alarm in the alarm list? 4. Is there a way to acknowledge a specific alarm by right-clicking on the table? 5. What is the function of the "Acknowledge all" button in the upper menu of the alarm list? 6. When using the filter function, how does the behavior of the "Acknowledge all" button change? 7. How can alarms be blocked in Web Port? 8. Where can I find blocked alarms after they are changed to Alarm Mode "Blocked"? 9. How can I remove a blocked alarm from the list and set it back to Normal mode? 10. What happens to blocked alarms in terms of display, email, and SMS notifications? 11. Where can I access the alarm history in Web Port?