| Date / time | Service | Status change | Description |
19-06-2026 15:15 | IWMAC | Resolved 19-06-2026 19:29
| We are currently experiencing an issue with our third-party SMS provider responsible for alarm notifications. As a result, all international SMS messages are currently not being delivered. We recommend manually monitoring temperatures and alarms until the issue is resolved. We are working with the provider to resolve the issue and will provide an update as soon as the service is restored. |
| 16-06-2026 22:58 | IWMAC | Resolved 16-06-2026 22:49 | Update: Following downtime caused by a power issue at our data center provider on 16 June 2026, most services have been live again since 15:05 CEST Alarm-monitoring services are operational again since 22:49 CEST (Both AlarmCenter and SMS based plants). We recommend verifying no alarms has gone unnoticed during the downtime through the IWMAC Operaction Center. |
23-06-2026
| IWMAC
| Resolved 25-06-2026 10:41
| We are currently experiencing issues with functionality in view mode. Service mode is working as normal, and all functionality is in sync. |
| 07-08-2026 11:27 | IWMAC | Resolved 07-08-2026 14:58 |
SMS functions for acknowledging alarms, taking over on-call duty, and blocking alarms are currently unavailable. |
| 10.08.2026 - 10:23 | ENERGINET | Resolved 10.08.2026 - 11:20 |
We are currently experiencing an issue with our mail import to Energinet. To restore this functionality, we have temporarily shut down the production environment while we re-establish the connection. The estimated downtime is approximately 40 minutes. We expect the production environment to be back up by 11:30 GMT+2. We apologize for the inconvenience and appreciate your patience. |
| 20.08.2026 - 13:10 | ENERGINET | Resolved 10.08.2026 - 13:58 | 20.08.2026 - 13:10 Service Disruption - Energinet is unavailable and presenting 503 errors. We are investigating the issue. Update - Issue is resolved at 13:58 |