User Management – Manage your company's administrator rights

How to manage users in IWMAC Operation Center

Quick guide:

• Click the gear icon in the top right corner
• Open user management
• Select the correct access level for the user
• Update personal details and contact information
• Deactivate the user if needed

This guide explains how to manage users in IWMAC Operation Center. You can select access levels, update contact information, and deactivate users when needed.

Step-by-step instructions

1. Open user management:

   Click the gear icon in the top right corner to go to the user management page.

   

2. Find the user overview:

   Once you have opened user management, you will see an overview of users and available settings.

   

3. Select the correct access level:

   Decide which access level the user should have. If you set the user to Duty list, they will be able to appear on the duty list and receive alarms from facilities you have access to.

   If the user needs to manage your company's users and add external users, you must grant administrator access.

4. Update personal details and contact information:

   Here you can update personal details and contact information for the user. A mobile number is required. The username is created automatically by IWMAC and cannot be changed.

5. Deactivate the user if needed:

   You can deactivate the user if they no longer need access. When a user is deactivated, their mobile number is removed from the system.

   Deactivated users can be found under Deactivated. If you want to reactivate the user, the mobile number must be entered again.

Additional information

It is important to choose the correct access level from the start. This makes it easier to ensure that the user gets the right access to features, notifications, and administration in the system.

Tip:

Only grant administrator access to users who actually need to manage your company's users and access levels.