If the computer has crashed

This guide shows how to change the boot order in BIOS so the PC boots from Windows Boot Manager instead of the network (PXE).

Quick guide

1. Turn the PC completely OFF
2. Turn the PC ON and press the BIOS keys repeatedly (see step 2)
3. Go to Boot → Boot option #1
4. Select Windows Boot Manager
5. Go to Save & Exit → Save Changes and Exit
6. Confirm Yes and let the PC boot into Windows

Important

• Only change the boot order (Boot option #1). Do not change other BIOS settings.
• If Windows Boot Manager is not available in the list, the disk/Windows may be unavailable and must be troubleshot further.

Overview

The screen shows that the PC is trying to boot from the network (PXE), often because it cannot find the correct Windows boot device.

The message “Start PXE over IPv6” means network boot is selected before Windows in the boot order.

Step by step

1. Turn the PC completely off

1. Press and hold the power button until the PC turns off.

2. Find the BIOS keys

Locate the keys on the keyboard used to enter BIOS (see the image). You must press them many times right after turning the PC on.

3. Turn on the PC and enter BIOS

1. Turn the PC on.
2. Press the BIOS keys repeatedly (ideally several times per second) until the BIOS menu appears.

4. Go to the Boot menu

When BIOS appears, use the right arrow key to navigate to Boot and press Enter.

BIOS main menu: Navigate to the “Boot” tab.

5. Find Boot option #1

You will now see the Boot settings. Locate Boot option #1.

6. Set Windows Boot Manager as the first option

1. Use the down arrow key until you are on Boot option #1.
2. Press Enter.
3. Select Windows Boot Manager using the up/down arrow keys and press Enter.

Highlight “Boot option #1” and open the list with Enter.

Select “Windows Boot Manager” as the first boot option.

7. Save and exit

Go to Save & Exit using the right arrow key.

Go to “Save & Exit” to save your changes.

8. Select “Save Changes and Exit”

1. Highlight Save Changes and Exit and press Enter.
2. Select Yes and press Enter to confirm.

Select “Save Changes and Exit”.

Confirm with “Yes” to save.

9. The PC boots into Windows

The PC will now restart and should boot into Windows if Windows Boot Manager is set correctly.

Troubleshooting

Windows Boot Manager is missing

• Check that the internal disk/SSD is detected in BIOS. If it does not appear, the PC is faulty and must be replaced.